Booking Policy

At GECS, we strive to provide seamless and efficient service to all our clients. To ensure clarity and consistency, please review our booking policy below: 1. Service Requests: All service requests must be submitted through our official channels (email, phone, or online portal). Kindly provide detailed requirements, including project scope, timelines, and any special instructions. 2. Scheduling: Bookings are confirmed based on availability and the nature of the project. Advance bookings are recommended to secure desired dates and services. 3. Booking Confirmation: Once a booking request is received, our team will review and confirm the schedule within 02 business days. A formal Quote/ confirmation email, including project details and terms, will be sent to the client. Additionally, a service Order with Prescribed Advance Payment from client is mandatory to start the service. Our team is happy to provide any clarifications or additional details if needed after the confirmation email is sent. 4. Amendments and Cancellations: Clients may request amendments or cancellations by contacting us at least 02 days prior to the scheduled start date. Late cancellations or rescheduling may incur a fee to cover costs associated with scheduling adjustments like a standard fee of One business day of the said Service. 5. Payment Terms: An advance payment equivalent to one business day’s fee or 50% of the total service fee, whichever is higher, is required to secure the booking. The balance is due upon project completion or as per the agreed terms. Payments can be made via UPI QR code (or) bank transfer mentioned in the Quote/ Service Order. 6. No-Show Policy: In case of a no-show or failure to proceed with the confirmed booking, the advance payment will be non-refundable. 7. Liability: GECS is committed to delivering high-quality services. However, unforeseen circumstances or delays will be communicated promptly, and adjustments will be made as needed. GECS cannot be held responsible for delays caused by third-party vendors, unforeseen circumstances like natural calamities, or other situations beyond control. 8. Dispute Resolution: Any disputes arising from booking terms will be amicably resolved as per the agreed resolution mechanism.

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